Privacy Policy

Effective Date: 19 May 2025

At Ted’s Tails, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

What Information We Collect

We may collect the following types of information:

Contact details (name, phone number, email address)
Pet information (name, breed, health and behaviour notes)
Booking and service details
Emergency contact details
Website usage data (such as IP address and browser type via cookies)

How We Use Your Information

We use your information to:

Provide and manage our dog walking and care services
Contact you about appointments or emergencies
Keep your pet safe and well looked after
Send occasional updates or important service messages
Improve our services and website

We only collect information we genuinely need and never use it for unrelated purposes.

Keeping Your Information Safe

We take your privacy seriously. Your information is stored securely and only accessed by people who need it to provide our services. We never sell or share your personal data with third parties for marketing.

Your Rights

You have the right to:

Ask to see what information we hold about you
Request corrections or updates to your details
Ask us to delete your information (unless we need to keep it for legal reasons)

To make any of these requests, just contact us using the details below.

Our website may use cookies to improve your experience. You can adjust your cookie preferences in your browser settings at any time.

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

Ted’s Tails
Email: hello@teds-tails.com
Phone: 07817802471